We are located in Cedar, MI, with additional offices throughout the state. Nothing leaves the country.
The average turnaround in the industry is 40 - 55 days. Our goal is 25 days.
All payments (insurance, patient, and miscellaneous) come directly to your office. You provide us the EOBs and copies of bank deposit slips along with your daily encounter forms. This way we can appropriately track and close the loop on all reimbursement activity.
Net Collection is equivalent to Total Payments divided by (Gross Charges less Adjustments). Our rates are generally higher than national averages, but dependent upon payer mix. In addition to monitoring your patient balances (AR), we also research and resolve your outstanding claims.
Most tenured billing firms will charge you a percentage of what they collect, and that is exactly what we do. We are compelled to work harder, follow through with secondary submissions, and work problem claims to get you the highest reimbursement possible – a “win-win” for both.
90% of billing is billing, no matter what the discipline. Our staff has experience in multiple disciplines, such as: Family Practice, Urgent Care, Allergy, Internal Medicine, OB/GYN, and Pediatrics.
Usually, the day of receipt, but always within 2 business days of receipt, we will prepare your claims for processing. If we need to gather additional information from your practice, then we will reach out to you for that information, and prepare for processing upon completion of receipt of that information.
They can be faxed, shipped, or submitted to us electronically through a secure internet connection. We do suggest that you assign someone to act as a liaison between your office and ours, whose responsibility it will be to ensure that we receive all relevant information in a timely manner.